For dental organizations that have multi-site operations, an enterprise grade cloud based practice management software with capabilities for centralization is essential to achieve the full potential inherent in scale.
Number of multi-location clients
7th largest DSO with 250 offices
Strategic technology partnership
Set your own office hours and allow patients to schedule appointments by themselves.
Manage every appointment over all your operatories and locations in a single glance.
Patients can check in for appointments and fill out intake information from the safety of their vehicles.
Capture eligibility data with smart forms and use it for accurate estimation of the patient portion.
Send a friendly, personalized text message to patients with a link to view and pay their invoice.
Customize charts with the treatments you offer and plan treatments directly from the chart.
Record clinical notes using smart note templates that contain built-in decision support.
Store X-rays on the cloud and access the images from anywhere, anytime.
Create personalized treatment plans that patients can read and understand by themselves.
Providers can prescribe at their fingertips, including weight-based prescriptions and controlled substances.
The data captured in the eligibility form is used to eliminate the inaccuracies prior to claims submission.
Generate claims, manage rejections and post insurance payments from a central claims control center.
The root cause of the denials can be easily identified and the claims can be resubmitted.
Credit cards can be stored on file and can be used for creating recurring payment plans.
Send out automated reminders using patient preferences — text messages or emails.
Patient intake information and consent can be captured digitally through HIPAA compliant forms.
Meet patients face-to-face and engage with them through high quality video conferencing.
Patients can text the practice anytime and thereby reduce the number of calls to the practice.
Analyze the performance of your operations by slicing and grouping data across weeks, months, quarters, or even years.
Choose from a library of more than 100 KPIs and measure them continuously to monitor the health of your practice.
Identify the patients who have unscheduled treatments and bring them back into the practice.
After signing the agreements, the sales team will transfer the customer to the implementation team. An implementation lead will be assigned to partner with the practice throughout the transition.
The implementation lead will identify the stakeholders, implementation priorities and go-live date. This opportunity will also be used to identify any pertinent goals associated with the implementation.
Existing operational workflows will be analyzed to determine any critical blockers, document any additional product features, and prepare a timeline of events like training sessions and weekly meeting times.
We will access the existing practice management system to gather the data. Customers will receive an email with instructions to work closely with the data conversion teams to complete this process.
Once the data conversion is complete, the sandbox environment will be updated. Guided by the lead, customers will validate the integrity of the converted data to ensure that there are no inaccuracies.
Our training curriculum gives practices great flexibility for completing courses at their convenience, with a library of on-demand training videos, step-by-step lessons, and guided practice exercises.
We will convert your data and images once more so you are ready to go. Customers will no longer be entering new data into their legacy system as it will only be used as a reference point moving forward.
During the first few days of going live, practices will receive support to ensure that they have the tools necessary for success. At this point, an account manager will be assigned to ensure continued success.
|Caller ID & 2-way texting|
Dentrix, Eaglesoft, Open Dental,
|Caller ID & 2-way texting|
Dental Depot is a multi-specialty DSO providing patients with affordable dental care in Texas.www.dentaldepot.net
“ Our front desk experience with the kiosk and patient communication features have eliminated delays beyond our comprehension. ”
Owner, Now Care Dentalwww.nowcaredental.com
Heritage Dental Partners is a DSO with six offices formed as a merger of Tri-city Dental and Omni Dental.www.heritagedentalpartners.com
“ CareStack's patient portal, along with the PMS, has minimized errors in patient details and made the whole workflow a breeze. ”
Practice Manager, Brian D Williams DDSwww.bwilliamsdds.com
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