Practice Success Coaching

Our mission is simple: Help you make your practice more successful.

We engage with the practice to understand the challenges and goals. Based on a comprehensive evaluation we will provide the practice with a monthly coaching program tailored specifically to exceed the goals for success.

We can help you

We work with all sizes of practices, from the solo practitioner to the multi-doctor, single location practices and/or multi locations, fee for service to managed care practices, start-ups to transitions.

Not enough new patientsNot enough new patients

Does it feels like your extraordinary efforts are not bringing in enough new patients?

Team not engaged enoughTeam not engaged enough

Do you have the tools to lead your team in a direction of organizational success?

Low on insurance collectionsLow on insurance collections

Are you leaving too much money on the table by letting your claims slip through the crack?

Areas of Coaching

We coach practices to attain financial, operational and clinical excellence by planning, implementing and optimizing technology enabled business systems and standard operating procedures. We have proven solutions to improve performance in the areas of:

Scheduling

Scheduling

Learn effective scheduling techniques to stabilize and increase production.

New Patient Experience

New Patient Experience

Increase average production by enhancing the new patient experience.

Case Acceptance

Case Acceptance

Increase case acceptance by training staff to establish trust with patients.

Hygiene Production

Hygiene Production

Increase hygiene production by training staff to focus on patient education.

Collections

Collections

Increase net collections by optimizing the cash flow from production to collections.

Team Building

Team Building

Train the staff to align with strategic goals and develop a growth mindset.

Why Success Coaching?

We help practices implement information-driven business processes that connect, automate and streamline all the operational workflows within a dental setting.

Technology ModernizationTechnology Modernization

Streamline your practice with technology enabled business systems and standard operating procedures.

Expert CoachingExpert Coaching

Onsite coaching and regular meeting with the success coach ensures that the team is aligned to the success of the practice.

Learning and SupportLearning and Support

Online courses, explainer videos, quick tips and checklists increase efficiency by establishing best practices for everyday tasks.

Analytics and ReportingAnalytics and Reporting

Customized goal-setting, real time dashboards and reports provide a clear snapshot of the practice performance.

Service Offerings

In-Office Consulting

In-Office Consulting

The purpose of the consult is to spend a full day inside the practice along with the teams to deliver the personalized guidance and ensure that all business systems are well integrated into the practice.

Virtual Coaching

Virtual Coaching

On demand coaching sessions conducted over web and phone calls where our consultant will guide the team to tackle the most pertinent challenges and provide direction to all areas of the practice.

Team Workshops

Team Workshops

A series of two-day seminars for the entire team to increase knowledge and skills in areas such as leadership, patience experience, practice marketing, hygiene and collections.

Success Coaches

Our success coaching is led by approachable executives, powered by hardworking consultants, and supported by mature operational infrastructure and methodologies.

Briney Gunshore

Briney Gunshore

• Practice Growth & Success

• 20+ Years of Dental Experience

• Former Consultant with Mercer

Dalia Gurrion

Dalia Gurrion

• Practice management consulting

• 15+ Years of Dental Experience

• Former Consultant with Mercer

Theresa Johnson

Theresa Johnson

• Practice management consulting

• 15+ Years of Dental Experience

• Former Consultant with Mercer

Customization and setup

Setup and customize CareStack® to meet the specific needs of the practice.

Data migration

Easily migrate clinical, financial and administrative data from existing systems.

Integration

Integrate CareStack® with any other business critical systems used in the practice.

Training

Train staff using onsite, remote and self-paced training programs delivered by expert trainers.

Support

Integrated customer support to quickly diagnose and fix issues in the live environment.

Account management

Account managers monitor existing usage trends and guide practices towards better automation.
CareStack
CareStack