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Dr. Brinda Patel, COO, Smile Select Dental
September 30, 2020

The Anatomy of Changing Software

It’s a basic but necessary question to ask, “what am I going to use this software for?” Assessing your practice’s needs is the first step toward choosing the software that can best improve patient experience and business growth.

Dr. Brinda Patel talks about how she was proactive during the COVID times looking for an ideal software solution that would help her manage her growing dental practice needs. From 10 to 13 locations, her dental practice needed a software that would help her to meet both the clinical and analytical requirements. She explains how her legacy system made her depend on third party systems from texting patients and sending out reminders to asking for their reviews. Switching to an all-inclusive software was more economical for her scaling dental practice.