Dedicated customer support and account management teams to provide chat, email and phone assistance.
We’re committed to helping you succeed and grow with CareStack. We make sure that when a customer takes the time to contact us, they’re reaching someone who understands and is sympathetic to dental office workflows and the multitude of roles, circumstances, and functions within the dental practice.
" The mission and goal of the support team is to create the highest level of excellence in customer experience. That's the CareStack mentality. "
Customer Support Lead
Time to first response
Customer satisfaction rate
Discover everything that can be done with CareStack by accessing our knowledge base, from documentation to videos.
We provide a lot of ways for you to receive support: Live chat, email, and phone calls. You get to choose what’s right for you.
Attend the live webinars and get all of your questions answered in real-time by our expert panelists.
Customers can view all the tickets for their practice and their status through our ticket management system.
Dental Depot is a multi-specialty DSO providing patients with affordable dental care in Texas.www.dentaldepot.net
“ Our front desk experience with the kiosk and patient communication features have eliminated delays beyond our comprehension. ”
Owner, Now Care Dentalwww.nowcaredental.com
Heritage Dental Partners is a DSO with six offices formed as a merger of Tri-city Dental and Omni Dental.www.heritagedentalpartners.com
“ CareStack's patient portal, along with the PMS, has minimized errors in patient details and made the whole workflow a breeze. ”
Practice Manager, Brian D Williams DDSwww.bwilliamsdds.com
Learn how dental practices can earn more, and retain patients by working smarter and not by putting in more hours.
Dental practices looking to expand their services face a multitude of hurdles. Learn how to scale your practice in this webinar.